How to Deal With a Personal Conflict at Work

The workplace is not place for a bully. Here are some suggestions for dealing with workplace abuse.

How to Handle a Problematic Co-worker

At some point in your life, you have probably dealt with a bully. Unfortunately, the bullies we face in life sometimes go beyond the playground as they make their way into our professional lives.

Problematic coworkers can pester us for several reasons. They can be verbally abusive, they can obstruct our workflow, they can sexually harass us and they can physically harm us.

What is important is how we face this issue. The last thing you want to do is make the situation worse, so make sure you follow these steps to help make your work environment less toxic.

1. Stay Calm

If you have an office bully, your first thought might be to act rashly. If you fight back by giving them a taste of their own medicine, the repercussions can be catastrophic. You don’t want to lose your job or worse because you were defending yourself from a bully.

Take a deep breath, collect yourself, and move forward with the following steps.

2. Keep a Paper Trail of What is Happening

If things get to a point where the two of you are sitting in your boss’s office discussing what happened, you don’t want it to turn into a “he said, she said.”

Keep a paper trail of the abusive behavior. This means keep screenshots of messages, emails, and audio recordings of conversations if you have them.

If you can show that what they said was a pattern of abusive behavior rather than a one-time lapse in judgment, your supervisor will be more inclined to do more to remedy the situation.

Even if things don’t get to the point where you need to talk to your supervisor, you will want to keep this paper trail in case problems arise with this coworker once again.

3. Speak With a Coworker That You Trust

If there is another coworker that is close to the situation and that you trust, it is important that they are an ally in this situation. Confide with them about what happened. There is a chance that they have also experienced this behavior from the coworker in question and are willing to come with you to talk to your supervisor.

4. Speak With The Person in Question

Before you confront the supervisor with this issue, you should first talk it out with the bully in question.

There is always a chance that this was a misunderstanding that can be settled with an apology and a handshake. Tell them what they did that upset you and how it upset you.

Please note that if this person has been abusive toward you, you should go directly to your supervisor rather than trying to talk it out with them.

5. Speak With Your Supervisor if Things Are Beyond Your Control

Situations with workplace bullies fall into two groups: situations that require intervention from your supervisor, and situations that don’t.

You should talk with your supervisor about the problematic coworker if their behavior is abusive, dangerous, disrupts workflow or if you tried to handle it with the person in question privately, but the problem persists.

Your supervisor will appreciate you trying to handle the matter yourself, but they also want you to come to them if there is a problem that requires their intervention.

6. What to Do if The Person in Question is Your Supervisor

Sometimes the workplace bully is your boss. With that come several other fears such as losing your job or being chastised by the entire office. However, this same step-by-step plan still works even for supervisors, but with one exception.

If you speak with your supervisor, but the problem persists, then you should talk to your boss’s boss. Yes, more than likely your boss has a boss. Your supervisor more than likely has a supervisor the looks over their district. Do some research to find out who they report to, and come to them with the issue.

If you are struggling to find out where to start, here are ways to file a formal complaint.

For example, when I was 16 I had a problematic boss. He was verbally abusive, his behavior kept me from doing my job, and his negative behavior affected the entire business.

After speaking with several other employees who had issues with the person in question, we took the issue to the CEO of the company who terminated our supervisor. It turns out that the CEO was well aware of the supervisor’s behavior, and our collective testimony was the straw that broke the camel’s back.

Sure, reporting your supervisor might seem daunting, but the worst thing that can happen is that you end up leaving a job at a company where you were harassed and abused. Although not optimal, it is still better than continuing to work alongside a bully.

What if Someone Accuses Me of Being a Bully?

If you are accused of being an office bully, your first reaction might be to respond with anger.

Don’t do that.

Getting mad and retaliating is an almost definite way to get yourself fired or at least penalized in some way.

Listen to why you have been accused of being a bully, and think back on the instance(s) with a different perspective. Ask yourself if you could see why that behavior could be considered toxic or hurtful. Talk about the problem with the person in question and try to constructively forge a new work environment with them.

Remember, this could all be a misunderstanding, and you can shake hands and walk away. If you were in the wrong, this is an opportunity to grow as a worker and as a person. If you were in the wrong, apologize and thank them for bringing this to your attention after assuring that you won’t behave like that again.

How to Land a Job at a Tech Company With No Tech Experience

You don’t have to be a tech genius to work for Apple, Amazon or Google. You just need to have marketable skills and a desire to work for the best.

How to Work at a Tech Company Without Tech Experience

Working for a big tech company has a lot of advantages. You will feel a bigger sense of job security, there might be better health insurance and the company may offer benefits unavailable at most other companies. A lot of people, you included, would be lucky to land a job at one of these companies.

There’s just one problem: you don’t have any tech experience.

Fear not! Even without tech experience you could still land a great job at a tech company. You just have to know where to start!

Find the right company

Even during the pandemic, lots of tech companies are hiring in droves. Amazon alone is looking for about 100,000 workers for their delivery and distribution centers.

Do yourself a favor and find a suitable job search site so you can start looking for a solid job at a tech company! You can also do the research by going directly to the main site for jobs for specific companies.

Find a job with them that you ARE qualified to do

Even though they are tech companies, not all the jobs at a tech company are in the tech industry. All companies need help with marketing, clerical work and general staff. Companies like Amazon need help with distribution, logistics, and analytics.

According to an article from, about a quarter of all jobs at job Microsoft and Intel are NOT tech-related.

Find a job with one of these companies that you are qualified to do, and start applying!

If you aren’t qualified, get qualified!

Okay, so going back to school is not for everyone. However, you need getting a certification to qualify for a job may be easier than you think!

Find out what you need to learn and check out GetCertified to learn more how to get certified in everything you need!

Also, there’s a chance that you already have the experience necessary for your resume, but you don’t know it!

Stand out with the best possible resume!

There are jobs out there that would be lucky to have you; you just need to put your best foot forward, and that starts with a great-looking resume. If you need help crafting your resume or cover letter, we can help! Check out our online schedule, and get a free consultation to meet with a resume-writing professional!

How to Productively Work From Home

More workers than ever are working from home. While this can be appealing here are some tips to make working at home productive.

How to Work From Home Like a Pro

During this pandemic, there’s a good chance that you just started working from home. If you’ve never worked from home before, this transition might feel a little bit weird. As such, it might be hard to stay productive. Along with your family and/or roommates, you have all of your home’s distractions that can keep you from your work.  

There are things you can do to stay productive, and avoid distractions. Remember, this pandemic is going to end, and you want to prove to your employer that you are just as much of an asset at home as you are in the office.

Don’t Drop Your Day-to-Day Standards And Routine

Since you are working from home, you no longer have to worry about the commute to work. This means you can sleep-in a bit longer. However, you shouldn’t drop your normal routine entirely. The pandemic will eventually end and you will eventually go back to your normal routine. As a result, if you change your routine, it will be hard to go back to it once the pandemic is over. Don’t sleep in to excess, and don’t drop your morning routine.

Furthermore, don’t drop your standards too much for how you dress and present yourself. Shower and shave just as frequently as you did before. Also, just because you can work in your pajamas doesn’t mean that you should. First, you need to make sure that you look presentable for video-conference calls. You don’t want your coworkers to see you in your Scooby-Doo pajamas or your bathrobe. Studies also show that dressing properly for work makes you more efficient.

If you typically wear a suit to work, you obviously don’t need to wear a suit in your home every day. However, you should dress nice enough so that you look presentable, but are still comfortable.

Choose Your Working Area Wisely

When you heard you were going to be working from home, you probably immediately imagined yourself on your couch with your laptop typing with your right hand and surfing Netflix with your left. This is not a good idea.

Sure, some of us can stay productive while the TV plays in the background, but this isn’t the case for all of us. Also, if you sit in your couch you are much more likely to fall asleep and have an unexpected midday nap. If you have an office at your home, that might be your best bet. If not, the kitchen or dining room table is fair game as well.

Make sure wherever you work is both quiet and private enough for you. If you are going to be in video-conference meetings, your coworkers don’t want to hear “Tiger King” on Netflix in the background, or see your kids running around like crazy.

Discuss Your Work Needs With Your Family/Roommates

Even though you are at home, you are still on the clock. Just because you are home it doesn’t mean that you can goof around with your family and roommates during working hours.

Before you start working, let your family and roommates know how long you will be working, and that you cannot be disturbed unless it is an emergency. There’s a good chance that someone else in your home will also be working, so make sure that the two of you can both do your jobs to the best of your abilities without getting in each other’s way.

Make Your Work Space Your Own

Your home is filled with distractions and temptations that can keep you from getting your work done. However, there are things at home that can make for a happier and even a more productive work environment.

Since you currently don’t have any desk mates or nearby coworkers, you can play some music while you work. You can also stock your area with all of your favorite snacks and refreshments

 If you have a cat or a dog, feel free to invite them into your office to give you some company. You might get lonely or stir crazy by yourself, and studies show that animals in the workplace can help reduce stress and up office morale!

Let Your Employer Know Your Needs

Since you are stuck at home, you probably have a lot more at-home responsibilities that take up your time. Laundry might be piling up, you need to shop for groceries, you need to cook more, and you need to clean more. As a result, your normal hours of operation might not be feasible any longer.

Let your boss know what times are going to work for you and if your schedule can be flexible. The worst they can do is say “no.” If they do say “no,” figure out how you schedule your at-home responsibilities around your work schedule. Maybe you can spend your breaks switching out the laundry loads or throwing some chicken in the crockpot. 

If you can adjust your hours, you can work later, and go to the grocery store or do some cleaning during the day!

If You Are Not Working, Stay on the Job Hunt

If you really want to stand out above the competition, you should look into hiring a professional resume writer. Along with crafting you a professional resume, they will also give you tips on interviewing, and maintaining professionalism. Click here to schedule a free consultation. Remember, all services can be done virtually, so you do not have to come in and risk your safety during the COVID-19 pandemic!

Blockchain Engineer – The Most In-Demand Job

Have you heard of blockchain? – smart contracts? – crypto currency?

Like most people, you are probably confused by all of the buzz surrounding these new concepts. However, what began as a relatively obscure, yet hugely innovative, concept has consistently gained attention from major corporations. Far from its birth as a relatively esoteric internet development, blockchain has increasingly garnered significant attention from Fortune 500 corporations.

According to a recent article by TechCrunch, Blockchain Engineering is currently the most in-demand career. With an average of 14 job openings for every 1 Blockchain Engineer, the possibilities are endless. As the blockchain continues to gain traction and attention, you can be assured that this new skill set will only increase in its demand.

What does it take to become a Blockchain Engineer? As an emerging technology, this position requires a solid technical background in the software development and engineering skills necessary to understand the ins and outs of the blockchain.

As financial institutions and other corporations increasingly adopt blockchain technology, the demand for this skill set can only be expected to grow.

Interested in taking part of the next big revolutionary technology? Make sure you have a resume prepared for when your next opportunity presents itself. AAPSI Resume Service has been in business for more than 30 years, has an A+ BBB rating and provides full re-writing, layout, design and formatting of a new resume, cover letter and any additional documents you may need in your job search. Call 773-525-2450 to make an appointment for a free resume consultation today.



Ridesharing and the Gig Economy – Is it worth it?

Ridesharing and the Gig Economy – Is it worth it?

cost of uber driving

With more and more people seeking flexible work arrangements, ridesharing and related services have surged in popularity. Companies including Uber, Lyft, Instacart, Postmates, Dolly and others aggressively pursue recruitment efforts to get more drivers on board. With promises of lucrative sign-on bonuses and flexible working terms, many people have turned to these companies to provide a little extra side income.

Own your own car? – Have some spare time? – Want to make extra money? Sounds like an easy proposition for most, but those interested in working for ridesharing and app-based delivery services need to think be aware of these top warning signs.

According to a recent report, only 4% of Uber drivers stick around for more than a year. Considering it is a part-time job that promotes reasonable wages, it may be surprising to note that the majority of people leave over the low pay. Many drivers discover that the money you have to put in barely matches the compensation.

As essentially an independent operator, ridesharing drivers need to take into full account all of the expenses that the position requires. Gas? Vehicle maintenance? Insurance? Breath mints for passengers? All of these additional expenditures add up and significantly cut into a driver’s take-home pay. Most insurance companies also require enhanced commercial coverage for drivers offering ridesharing or delivery services, so if you get in an accident with only personal coverage while working, you may get slammed with a large repair bill. And if you suddenly don’t have a working vehicle, you have no way to make an income.

While ridesharing services often promote average wages of $20/hr or more, the reality is a little more bleak. For example, Uber drivers in Detroit average only $8.77/hr. Furthermore, despite the promises of flexible schedules and work-when-you-want-to hours, drivers should note that nothing is guaranteed. With driver commissions always changing and and demand constantly fluctuating, drivers find it difficult to earn a consistent living. Furthermore, the more drivers ridesharing companies recruit, the fewer rides there are to go around and the less money there is to be made.

There are additional drawbacks to working for ridesharing companies. For example, on-the-job training and employee support is minimal. Have an issue? Expect to be put on hold with their support team. While the barriers to entry are next to none, the ongoing support they provide to drivers is minimal. With such high turnover rates, ridesharing companies aggressively recruit new workers to fill in the gaps. This leads to a less-than-loyal workforce and an employment atmosphere where they factor in the consideration that you are likely to leave within a short period.

Another significant drawback to working for a ridesharing company is the lack of any defined benefits. Classified as an independent contractor, ridesharing companies are not obligated to provide any benefits such as healthcare insurance or retirement savings plans. Additionally, drivers should note that they will be responsible for their own taxes.

Is there any good news? There have been multiple attempts with limited success to re-classify ridesharing drivers as employees entitled to company benefits and compensation packages. For example, state commissions in both California and Florida have ruled in favor of individuals seeking unemployment benefits following termination from Uber.

Additionally, drivers have been voicing their criticisms of ridesharing companies. Drivers for Uber in Lagos, Nigeria declared a strike protesting promotional prices offered by Uber that cut into drivers’ take-home pay. Elsewhere, ridesharing companies have come under increasing scrutiny by employees, users, regulatory boards and competing businesses like taxi cab drivers.

Those thinking of pursing a position with a ridesharing company need to be careful in weighing all of the considerations beforehand. In instances, it may turn out to be more of a hassle than you imagined. If you are looking for a steady income, employer reliability and benefits, working for ridesharing companies should be your last option.

Are you looking to make a career change? Let us help you get your resume in shape. Call 1-800-730-3244 to speak with an experienced resume writer today. Free consultations available. Save $25 by scheduling an appointment to speak with a writer today using our online scheduler.


Who are Chicago’s Largest Private Employers?

Top 6 Private Employers in Chicago

When working with individuals seeking to take their career in a different direction, I’m often asked for ideas on where to apply. The correct answer to this question depends on what kind of fit they are looking for and where they are looking to take their career. Nonetheless, Chicago is an economic powerhouse with many large employers. Here’s a short list of the top six private employers in the City of Chicago with links to their career sites. Note: municipal, state and federal employers have been left off this list.

Before you start your job search, make sure your resume can stand out against the rest. Chicago’s top employers are incredibly competitive when it comes to finding the best talent. Don’t let a poor resume keep you from getting a great job. Need help? Call 1-800-730-3244 to speak with a professional resume writer today or follow this link for a free in-person consultation and save $25 on any purchase of a new resume.

biggest private employers chicago

1.) Advocate Health System

As the largest health care system in the State of Illinois, Advocate Health System has hospitals and other facilities across the Chicago area. Continually recognized as a top workplace, Advocate employs individuals at all experience levels, from heart surgeons down to receptionists.

2.) Chicagoland Job Fairs

Don’t underestimate the power of meeting with employers face-to-face at job fairs. A personal introduction can go a long way. Chicago area job fairs offer positions in marketing, accounting, finance, sales, operations management, retail, food service, IT, engineering, project management, production and more. Find a to our list of area job fairs and mark your calendar Find our full list on our job fair calendar. Click here.

3.) JPMorgan Chase

While headquartered in New York City, JPMorgan Chase remains a large presence in the Chicago area. As a banking and financial services firm, they operate the retail banking division under the popular Chase brand. JPMorgan Chase is always looking for new candidates to join their organization, whether it is for retail banking, investment banking or asset management.

4.) University of Chicago

As the city’s premier institute of higher education, the University of Chicago is well known for attracting top talent, whether they be students, professors or academic administrators. Don’t forget that a whole lot more than just teaching goes into keeping a university operational. They need engineers, clerical workers, nurses, grant writers and more.

5.) United Continental Holdings

You may know this company for its famous airline, United. Additionally, United Continental Holdings operates many different subsidiaries. With their global headquarters in the Willis Tower, a job here could land you with a spectacular view.

6.) AT&T Illinois

Well known for providing internet, television and cellular/residential phone service, AT&T Illinois helps keep the City of Chicago running at full speed. As a service many residents depend on on a daily basis, AT&T Illinois employs many field technicians, sales people and customer service associates.

7.) Walgreens

Headquartered in the suburbs, Walgreens remains a constant presence around the City of Chicago. Their popular retail stores are a one-stop shop for many residents. Walgreens employs pharmacists, pharmacy technicians, nurses, sales associates and so much more.

Looking to transition into a different career? Whether you want to work for a large corporation or a small, local business, we can help you assess your skills, goals and experience to craft an effective resume that will get you noticed when it passes the desk of a recruiter or hiring manager. We have assisted more than 100,000 people find their next jobs and we are an A+ BBB Rated Company.

Where ever you are in the Chicagoland area, we have convenient locations to assist you:

Chicago Lakeview, Chicago Loop, Oakbrook, Naperville, Schaumburg, Tinley Park, and Libertyville. Call us directly at 1-800-730-3244 or

follow this link for a free in-person consultation and to save $25 on any purchases click here.